In case you missed it, Shopee, Garena-run e-commerce platform, had a Blackpink meet & greet promo last month which gave fans the opportunity to win a meet pass for a meet and greet with the widely popular K-Pop group, Blackpink by spending a minimum of an accumulated PHP 4,000 and qualify as one of the top 568 spenders.

Top 40 out of the 568 Top spenders were also said to have a chance to go on stage and have an autograph with Jisoo, Rosé, Lisa, and Jennie.

Things were going well, until yesterday, the day of the meet and greet itself. Many of the people that qualified started sharing their own stories on the mishap on Twitter. With most taking a screenshot of the notice telling them that there was a system error and ‘received the wrong info’.

 

It didn’t help the situation when the Blinks, the fans of Blackpink, found out about a separate list for influencers and celebrities. Along with this, fans also noticed a change in the mechanics with the end day for the completed and received purchases from June 1, 2019 to May 25,2019.

 

Early today, Shopee Philippines released a statement on their Facebook apologizing to the fans. “We hear your feedback loud and clear, and we understand that the event fell short of the high standards that Shopee users and BLACKPINK fans expect.”

Dear Shopee users and BLACKPINK fans,We would like to sincerely apologize for the issues involving the Shopee x…

Posted by Shopee on Thursday, 6 June 2019

The plot thickened earlier today as CNN Philippines reported that the Department of Trade and Industry (DTI) has begun an investigation on the online retailer following the incident. In the report, they mention that DTI is looking for possible sanctions against Shopee or if a refund should be given to the affected fans.

The result of the investigation may be released in as early as one week, mentioned Trade Secretary Mon Lopez in the report.

Featured photo: Shopee

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