With its commitment of bringing the best overall experience to Filipino mobile users, Smart has achieved a new milestone as Ookla, the global leader in mobile and broadband network intelligence, has declared Smart Communications, Inc. (Smart) as the Philippines’ Fastest and Best Mobile Network in its latest report.
This specific citation has only been given to approximately 20 mobile operators in the world, with Smart being the first and only Philippine mobile operator to clinch the award since Speedtest started in 2017.
To earn this citation, a mobile operator should lead in two crucial Speedtest Awards categories – Fastest Mobile Network and Best Mobile Coverage, within the same test period.
Fastest Speeds and Widest Coverage
Smart emerged as the Fastest Mobile Network in Ookla’s latest Speedtest Awards, achieving a Speed Score of 62.22, beating its closest competitor’s 32.48.
The network also posted a media download speed of 24.26 Mbps and a median upload speed of 6.59 Mbps, while its closest competitor posted a median download and upload speed of 17.47 Mbps and 6.43 Mbps respectively.
Smart dominated the ‘Best Mobile Coverage’ category with a coverage score of 795, surpassing its closest competitor’s 732. The Coverage Score captures both the number of locations in which an operator offers service (its footprint) as well as the quality of service in each location, explained Ookla in its report.
The best position to empower the lives of Filipinos
Smart customers now enjoy a much better experience especially when it comes to browsing apps and websites, uploading and downloading files, streaming videos, and playing mobile games, among others. The latest string of recognitions is a testament to this improved customer experience.
“Speedtest Awards, presented by Ookla, are an elite designation reserved for the fastest and top-performing fixed broadband and mobile operators around the world. It is our pleasure to present Smart with the award for Best Mobile Network in the Philippines. This recognition is testament to their exceptional performance in H1 2022 based on Ookla’s rigorous analysis of consumer-initiated tests taken with Speedtest.”
– Doug Suttles, CEO at Ookla
“Being the first Philippine mobile services provider to be declared as the ‘Best Mobile Network’ is a huge honor for Smart. This inspires us in our mission to provide better connectivity for our customers as we all adapt to a digitally empowered lifestyle. We aim to enable the life of every Filipino. This aligns with our nation-building efforts as we also support the government’s aspiration to digitalize the country.”
– Alfredo S. Panlilio, PLDT and Smart President and CEO
“Smart’s laser-sharp focus on providing Filipinos with the best customer experience all these years has led to this groundbreaking recognition. We commit to continuously improving our network so we can empower Filipinos with our fastest speeds and widest coverage that enable them to make every moment count and achieve more in life.”
– Francis E. Flores, SVP and Head of Consumer Business Group – Individual at Smart
With Smart’s fastest speeds, subscribers can do and accomplish more – from connecting with loved ones in crystal-clear calls, sending important work and school files in seconds, sharing content on social media, to watching high-definition videos with zero interruptions, and playing mobile games lag-free.
Smart’s widest coverage means subscribers can stay connected more – whether it’s from the comfort of their home or office, the commute to school or work, or outside the city for a well-deserved break.
Operator to beat in the Philippines
The latest Ookla Speedtest Awards add to Smart’s recent string of citations that reinforce its network leadership. Just last April, Opensignal also declared Smart as the “operator to beat in the Philippines” as it dominated the Opensignal Mobile Experience Awards, covering the essential aspects of service, especially speed and experience. These include Best Overall Experience for Video, Games, Voice App, and Download Speed across all technologies.
As of end-June 2022, Smart had around 77,100 total base stations nationwide. This includes around 7,300 5G base stations, all to support the growing mobile data demand for 3G, 4G/LTE, and 5G customers.
Non-Smart subscribers can experience the power of Smart without changing their number using Mobile Number Portability, a service that can be conveniently booked here and at Smart Stores Nationwide. Click here to know more.
Emman has been writing technical and feature articles since 2010. Prior to this, he became one of the instructors at Asia Pacific College in 2008, and eventually landed a job as Business Analyst and Technical Writer at Integrated Open Source Solutions for almost 3 years.