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Cebu Pacific Sets Measures in Place to Address Customer Concerns

Miguel Palispis

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In a report, Cebu Pacific ensures lawmakers that they are taking passenger concerns seriously and that they have started addressing the said issues.  Cebu Pacific Assures Lawmakers In a statement by the airline’s communication team, they said that they are aware of the Congressional resolutions sent by the ...

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Cebu Pacific Promises Fixes to Website by End of July

Ram Ronquillo

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Cebu Pacific, through its representatives at a recent Senate hearing, acknowledged that its website causes customers to be charged rebooking fees without approval. The air carrier claims it was a “user experience design issue” and has also vowed to fix the problem by the end of July. The hearing conducted by the ...

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